elfo / WhatsApp Business API

elfo WhatsApp
Business API

elfo enables businesses to connect with customers directly through WhatsApp, leveraging high cloud reliability. Once opted-in, users can be engaged through an API or easy-to-use interface, ensuring timely, trusted communication at scale.

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elfo WhatsApp Business API dashboard and mobile preview

Why WhatsApp Business API (WABA)?

Direct Communication to Customers

Facilitates immediate and real-time interaction with customers, allowing companies to respond promptly to questions, resolve issues, and deliver assistance.

Business Profile Branding

Businesses can set up a profile on WhatsApp that includes key details like a company description, address, contact information, and hours of operation, helping to establish branding with customers.

Legitimacy with a Verified Badge

Businesses with a verified badge on WhatsApp are more likely to drive sales, as the badge signals authenticity and builds customer trust, making your brand stand out as a reliable and legitimate choice.

Interactive Button

Interactive Call-to-action (CTA) button could increase engagement leading to sales conversion.

Automated Messaging

By utilizing features like quick replies, businesses can streamline communication and save time by automating responses to common inquiries.

Rich Media

Businesses can send images, videos to customers, enabling more dynamic and informative exchanges through WhatsApp, allowing for better product presentations, detailed explanations, and improved communication.

Live Update of Order and Notifications

WhatsApp Business can be utilized to send customers order updates, shipping details, and other important notifications.

Global Reach

Reach out to your customers anywhere they are for a broader audience.

Cost Effective Solution

If you master how to utilize WhatsApp, it seems that you spent a little cost for what you gain.

Key Features of WhatsApp
Business API

Verified Sender and Branding

True Metrics

Familiar Experience

Rich Media

Two Way Communication

End-to-end Encryption

WhatsApp Business API Use Cases in
Healthcare Industries

The most common use case for healthcare is appointment scheduling. Patients can save time by using WhatsApp CTA button to book appointments. They can select their doctor and the best time for them.

WhatsApp Business API Use Cases in Healthcare Industries

Appointment Booking

The most common use case for healthcare is appointment scheduling. Patients can save time by using WhatsApp CTA button to book appointments. They can select their doctor and the best time for them.

Reminders to Patients

Hospitals nearly lose $150 million annually due to missed appointments. This is why it is essential to incorporate a system for sending automatic reminders to the patients at set intervals.
And what better way to send reminders on a mobile application widely used worldwide?

Medical Reports and Analysis

Hospitals can use WhatsApp to share medical records to patients without necessarily printing physical documents. Doctors can also use the chat history to track on patients medical records.

Promotional Engagement

From health awareness campaigns (e.g., Breast Cancer Awareness Month, Heart Health Week), promoting new healthcare packages/ medical check up, seasonal discounts, events such as webninars, to patient testimonials can be shared via WhatsApp.