Shaklee
Run marketing campaigns, inviting customers to Shaklee online programs and increasing brand awareness.
Shaklee leveraged elfo's A2P messaging solutions to send order confirmations, OTPs and authentication SMS to their customers, ensuring secure and timely delivery of critical information. How elfo is fulfilling the role as service provider?
Success Story
Partnering with elfo helped streamline our customer communications and boost engagement through SMS notifications and OTP , achieving an SMS delivery rate exceeding 95%
95%
Delivery rate for SMS notification
80,000
Average monthly SMS volume
THE STORY
Dr. Forrest C. Shaklee's commitment of helping others live healthier lives began when he created the first multivitamin in the US over 100 years ago. Building on his legacy of innovation, science and philosophy of Living in Harmony with Nature® is at the heart of everything we do. From our scientifically proven nutrition and beauty products to our environmental sustainability, we've helped millions of people live healthier, younger and more fulfilled lives. And we can prove it.
“We make products that are gentle on the environment and never tests on animals. I will never create a product that will harm one tissue cell in the body.”
Dr. Forrest C. Shaklee
Founder, Shaklee Corporation
THE GOAL
Strengthen customer relationships and increase retention
Shaklee’s mission is to maintain strong customer connections and improve retention by sending broadcast messages. These messages include order placement notifications, OTP verifications for app logins, and temporary password alerts.
THE SOLUTION
Integrate with SMS API
We introduced Shaklee to our messaging platform by providing a range of SMS solutions tailored to support their business objectives. Shaklee uses elfo's SMS API, where they have seamlessly integrated OTP (One-Time Password) messages to verify the login to their app. This enables them to enhance security through two-factor authentication.
elfo's SMS API also enables Shaklee to send SMS notifications to their customers. This helps to keep customers informed with real-time order confirmations.
SMS Broadcast
Through elfoA2P, Shaklee has significantly enhanced customer engagement by always keeping customers informed on any notifications—ensuring timely, direct, and effective outreach.
THE RESULTS
Authenticate users and built customer trust
With elfo as their solution provider, Shaklee has been able to:
- Send an average of 80,000 SMS monthly
- Achieve a 95% SMS delivery rate
Try ElfoA2P for FREE no matter the size of your business
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*Subject to local & international rates